:root{color-scheme:light;--ink: #14241f;--ink-soft: #3d524b;--paper: #f6f3ec;--card: #fffdf8;--line: #e4ddd0;--teal: #0f6e62;--teal-deep: #0b3d36;--gold: #b8893d;--danger: #9f1239;--ok: #166534;--shadow: 0 18px 50px rgba(20, 36, 31, .08);font-family:"Source Sans 3",sans-serif;color:var(--ink);background:var(--paper)}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit;color:inherit}a{color:var(--teal-deep)}.auth-screen{min-height:100vh;display:grid;grid-template-columns:1.1fr .9fr}.auth-brand{background:radial-gradient(circle at 20% 20%,#1a6b5e,var(--teal-deep) 55%);color:#f6f3ec;padding:64px;display:flex;flex-direction:column;justify-content:space-between}.auth-brand h1,.topbar h1,.card h2,.page-title{font-family:Fraunces,serif;font-weight:560;letter-spacing:-.03em}.auth-brand h1{font-size:64px;line-height:.95;margin:0 0 16px}.auth-panel{display:grid;place-items:center;padding:32px}.auth-card,.card{background:var(--card);border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow)}.auth-card{width:min(420px,100%);padding:28px}.shell{min-height:100vh;display:grid;grid-template-columns:240px 1fr}.nav{background:var(--teal-deep);color:#f6f3ec;padding:28px 18px;display:flex;flex-direction:column;gap:6px}.nav a{color:inherit;text-decoration:none;padding:10px 12px;border-radius:10px}.nav a.active,.nav a:hover{background:#ffffff1a}.wordmark{font-family:Fraunces,serif;font-size:28px;margin:0 12px 8px}.nav .meta{margin:0 12px 8px;color:#d5e4df;font-size:13px}.nav-label{margin:18px 12px 2px;font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#9ec4bb}.nav button.linkish{margin-top:auto;background:transparent;color:#f6f3ec;border:1px solid rgba(255,255,255,.25);border-radius:10px;padding:10px 12px;cursor:pointer}.main{padding:28px 32px 48px}.stack{display:flex;flex-direction:column;gap:16px}.topbar{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:22px}.page-title{font-size:40px;margin:0}.muted{color:var(--ink-soft)}.grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.card{padding:18px 20px}.stat{font-family:Fraunces,serif;font-size:36px;margin:8px 0 0}label{display:block;font-size:13px;font-weight:600;margin:12px 0 6px}input[type=checkbox]{width:auto;margin-right:8px}input,select,textarea{width:100%;border:1px solid var(--line);background:#fff;border-radius:10px;padding:10px 12px}textarea{min-height:120px;resize:vertical}.row{display:flex;gap:12px;align-items:center}.row>input,.row>select{flex:1;width:auto;min-width:0}.row>button{flex:0 0 auto}.fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px 16px;align-items:end;margin-top:12px}.fields>label,.toolbar>label{display:flex;flex-direction:column;gap:6px;margin:0}.toolbar{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end;margin-top:12px}.toolbar>label{flex:1 1 160px}.toolbar>button{flex:0 0 auto}.list-row{display:flex;flex-wrap:wrap;gap:12px 16px;align-items:center;justify-content:space-between;padding:14px 0;border-top:1px solid var(--line)}.list-row:first-of-type{border-top:0;padding-top:4px}.list-main{display:flex;flex-wrap:wrap;gap:8px;align-items:center;min-width:220px}.list-main .pill{margin-left:0}.list-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center;justify-content:flex-end;flex:1 1 280px}.list-actions select,.list-actions input{width:auto;min-width:160px;flex:1 1 180px}.actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:16px;align-items:center}.card>button.primary,.card>button.ghost,.card>button.danger{margin-top:16px}.card h2{margin:0 0 6px}.card>.muted{margin:0 0 4px}button,button.ghost{display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:999px;padding:10px 16px;cursor:pointer;border:1px solid var(--line);background:#fff}button.primary{background:var(--teal);color:#fff;border-color:transparent}button.danger{background:#fff;color:var(--danger);border-color:#fecdd3}button:disabled{opacity:.55;cursor:not-allowed}button .spinner{width:14px;height:14px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:button-spin .7s linear infinite}@keyframes button-spin{to{transform:rotate(360deg)}}.form-row{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end;margin-top:14px}.form-row>label{flex:1 1 220px;max-width:420px;margin:0}.form-row>button{margin-top:0}.section-label{margin:18px 0 0;font-size:13px;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-soft)}.queue-block{padding:16px 0 4px;border-top:1px solid var(--line)}.chip-row{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-top:8px}.chip-row button{padding:6px 12px}.table{width:100%;border-collapse:collapse}.table th{text-align:left;font-size:12px;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-soft)}.table td,.table th{padding:12px 8px;border-bottom:1px solid var(--line);vertical-align:middle}.table .actions{margin-top:0}.desk-status{display:flex;flex-wrap:wrap;gap:12px;align-items:center;margin-top:14px}.caller{font-family:Fraunces,serif;font-size:36px;margin:6px 0 0}.call-card{display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:space-between;padding:14px 0;border-top:1px solid var(--line)}.pill{display:inline-flex;border-radius:999px;padding:2px 8px;background:#e7f3ef;color:var(--teal-deep);font-size:12px;font-weight:700}.pill.warn{background:#fff4d6;color:#7a4b00}.pill.bad{background:#ffe4e6;color:var(--danger)}.error{color:var(--danger)}.secret{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;background:#14241f;color:#f6f3ec;padding:12px;border-radius:12px;word-break:break-all}.split{display:grid;grid-template-columns:1.2fr .8fr;gap:16px}.brand-preview{display:flex;gap:16px;align-items:center;margin:12px 0}.brand-preview img.logo{width:72px;height:72px;border-radius:16px;object-fit:cover;background:#efeae0}.brand-preview img.banner{width:min(100%,420px);height:130px;object-fit:cover;border-radius:16px;background:#efeae0}.swatch{width:36px;height:36px;border-radius:10px;border:1px solid var(--line)}@media (max-width: 960px){.auth-screen,.shell,.grid,.split{grid-template-columns:1fr}.auth-brand{display:none}.nav{flex-direction:row;flex-wrap:wrap}.nav-label{flex:1 0 100%}}